No more back-and-forth.
Access, power, drain, door width: today that lives in ten emails and a phone call. InstallCue asks once, in one link, in your customer's language.
Customer viewBuilt for U.S. installation teams
Pre-installation site survey software
Know the siteis ready.
One secure link asks your customer for measurements, utilities and photos. Blockers show up before the truck leaves.
The problem
The expensive detail isn't the missing one. It's the one you find on site.
Catch blockers before the truck rolls.
Every answer is checked against your thresholds the moment it's typed. A door that's too narrow is a blocker on Monday, not a surprise on Thursday.
How it worksReady is a decision.
A person on your team reviews the answers and marks the site Ready. The crew gets one install pack: measurements, photos, site contact, blockers cleared.
Get startedInstallCue explained in 74 seconds
How it works
Three steps. No app. No account.
- 1
Send the link
Pick a template, add the customer, send the link. InstallCue emails it for you, or you copy it into a text message or your own email.
- 2
Customer confirms
Type the measurements, check the utilities, add a photo if useful. Each section is confirmed on site.
- 3
Approve and go
Blockers are flagged instantly. Your team reviews, marks the site Ready, and the install pack goes to the crew.
What your customer sees
As easy as typing in a number.
- One link, no loginOpens on any phone.
- Measured and confirmedEach section is confirmed on site.
- Photos only when they helpThey never hold up a measurement.
- Automatic remindersThey stop as soon as everything's in.
Built for your equipment
Your questions. Your thresholds. Your blockers.
15 starter templates you can edit freely. Any answer that breaks a threshold becomes a blocker instantly.
Will it fit, and will it run?
Door & delivery routeClear width 76.4 in · confirmed on site
ConfirmedPower & compressed air480 V · 3-phase · 90 psi
ConfirmedFloor load / foundationNot confirmed by the customer
BlockerBlocker before dispatchBlocked before dispatch. The customer clears it. Nobody drives twice.
The numbers behind a wasted visit
Real benchmarks, no made-up customer stats. One industry benchmark, the calculator's own default assumptions, and the plain facts of the product.
of first field-service visits do not resolve the job the first time. Derived from a 75% first-time fix rate in Aquant's benchmark of 6M+ work orders.
Aquant, Service Intelligence Benchmark 2022is what one repeat visit costs with the calculator's default assumptions for the United States: technician hours, travel and coordination. The Starter plan is $250 a month.
Adjust it in the calculatorcustomer accounts, apps or passwords. The link opens in any phone browser, saves progress and expires when you choose.
All 15 starter templates and unlimited users in every plan: five detailed trade checklists and ten basic ones to adapt. Your workspace is ready as soon as your first payment goes through.
Get startedRun your own numbers
What does a wasted visit actually cost?
Three inputs, an instant answer. Every assumption is visible and editable, with the sources right underneath.
FIELD SERVICE BENCHMARK25% of first visits do not resolve the jobDerived from a 75% first-time fix rate over 30 days in Aquant's 2022 study of 6M+ work orders. Not a rate of avoidable visits.Open the study U.S. BUREAU OF LABOR STATISTICSEmployer Costs for Employee CompensationWages plus benefits per hour worked. Use it to check the loaded hourly cost for your technicians.Open the source INTERNAL REVENUE SERVICEStandard mileage rate for businessThe vehicle cost per mile defaults to the current IRS business rate. Change it to your fleet's real cost.Open the source U.S. BUREAU OF LABOR STATISTICSIndustrial machinery mechanics and millwrightsMedian pay and outlook for the installation trades who make the repeat visit.Open the source
Pricing
Priced by volume. Everything else is always included.
No setup fee · Access starts with your first payment · Cancel anytime, effective at month-end
Starter
$250
/month
Billed monthly · Cancel anytime
Up to 250 site surveys per month
- Custom templates and customer branding
- Unlimited customers and users
- Photos, reminders and blocker logic
- Install pack for the crew
Growth
Recommended$500
/month
Billed monthly · Cancel anytime
Up to 1,000 site surveys per month
- Custom templates and customer branding
- Unlimited customers and users
- Photos, reminders and blocker logic
- Install pack for the crew
Scale
$1,000
/month
Billed monthly · Cancel anytime
Up to 3,000 site surveys per month
- Custom templates and customer branding
- Unlimited customers and users
- Photos, reminders and blocker logic
- Install pack for the crew
Need a custom plan?For requirements beyond these plans, tell us your volume and workflow. We'll confirm it's a fit and send you a custom quote.
Monthly card payments through Stripe. Apple Pay and Google Pay are available when Stripe offers them at checkout.
For businesses only. No VAT is added for businesses outside the EU. Where VAT applies, it is shown before you pay.
Straight answers
Fits the workflow you already have.
Does my customer need an account or an app?
No. The secure link opens in any phone browser, saves progress and expires when you choose.
Do customers have to upload photos?
No. Measurements are typed in and explicitly confirmed as taken on site. Photos are optional context, never a barrier.
Who decides that a site is ready?
Always a person on your team. InstallCue flags blockers against your thresholds; the approval stays human.
Does InstallCue replace our scheduling or field service software?
No. InstallCue is the readiness layer in front of it. Scheduling, dispatch and invoicing stay where they are.
When does my access start?
Right after the first payment. You register, pay your plan by card at checkout, and the workspace opens. All three plans are ordered online; only a custom quote beyond them is agreed in a short call first. There is no free trial; the customer view on this page shows how InstallCue works beforehand.
Guides
Checklists for the step before dispatch
Contact
Questions about your installs?
Tell us what you install and how often. You get an automatic confirmation by email as soon as your message has reached us.
- Automatic confirmation by email
- No call needed: you can sign up and start on your own
- No obligation, no hard sell
Get help with AI support
Questions about features, customer links or your plan? Our AI support knows InstallCue and can help right here in the chat.