Pre-installation site survey software

Stop the second truck roll before the first one leaves.

One link to your customer. You see the blocker at your desk, not at the door.

Explore the live demo Choose plan

Built for U.S. installation teams

How it works

Three steps. No app. No account.

1
Send the link
Pick a template, send one link.
2
Customer confirms
Your customer measures and confirms on site.
3
Approve and go
Blockers show up right away. You mark the site Ready.

Example · demo data

See InstallCue in action

View 1 of 4

Open the live demo

For your install crew

Your crew gets the job on their phone.

Once a site is approved, you send the install pack to the crew as a link. They report back from site – right on the job.

Today: crew link in the browser – nothing to install, no account
Coming soon: iOS and Android app

The office sends the link
Straight from the job: a personal link for each recipient, sent by email or copied.
The crew opens it on their phone
In the browser, no account: equipment, address, the customer’s answers and photos, your notes.
Report from site
Arrived, Installed or Problem – with photos and a comment.
The office sees it on the job
Every update shows up right on the matching job.

Installed needs a photo, Problem needs a reason. Each link expires 14 days after the scheduled install date.

Example · demo data

Example · demo data

From customer link
to close-out.

With forms, email and messengers, one job ends up spread across three channels. In InstallCue, the customer, the office and the installation crew all work on the same job.

	The usual way: form + email + messenger	With InstallCue
Details from the customer	A form or an email, with photos sent separately by messenger.	One link for site details and photos – no app or account needed, with up to two automatic reminders.
Missing information	Chasing by phone and piecing emails together.	Mark “information missing” with a note, and your customer gets the link again.
Installation date	You write the confirmation yourself.	Optionally, InstallCue confirms the date with your customer by email.
Report from site	A phone call or a photo in a chat.	“Arrived”, “Installed” or “Problem” – with photos and a timestamp, right on the job.
Close-out	Digging paperwork out of inboxes and chats.	One click closes the job. Answers and photos export as a ZIP.

InstallCue job IC-2060 in the German interface, with the status “Montage erledigt” (installed), a site photo and the button “Auftrag abschließen” (close job) — From the live demo (German interface): the crew has reported the job as installed, with a site photo – ready to close.

In the screenshot

The crew reports the job as installed
With a timestamp and a site photo
One click closes the job

Your customer needs no app and no account – just the link.

How every job runs

Customer fills it in
Site details and photos through one link.
Office checks
Something missing? The link goes out again with your note.
Ready to install
Optional date confirmation by email.
Crew on site
Installation package by link, report with photos.
Close it out
One click once the crew reports it installed.

InstallCue explained in 74 seconds

InstallCue can send the email for you. For WhatsApp and SMS, it opens a ready-made message in your app; you pick the recipient and tap Send. The film uses a demo workspace.

Built for your equipment

Your questions. Your thresholds. Your blockers.

15 starter templates you can edit freely. Any answer that breaks a threshold becomes a blocker instantly.

Coffee & Foodservice Tech

Plumbed water, counter cut-out and drain verified before dispatch

Cold water supply3/8″ connection · 2–3 bar pressure · confirmed

Confirmed

Countertop cut-out50 mm hole for water & power lines present

Confirmed

Floor drainNo drain line under the service bar

Blocker

Power circuit230 V / 16 A dedicated outlet present

Confirmed

Blocker before dispatchCaught before dispatch: No drain under the counter. The customer prepares plumbing beforehand; the tech never drives in vain.

Run your own numbers

What does a wasted visit actually cost?

Sources and assumptions

FIELD SERVICE BENCHMARK25% of first visits do not resolve the jobDerived from a 75% first-time fix rate over 30 days in Aquant's 2022 study of 6M+ work orders. Not a rate of avoidable visits.Open the study U.S. BUREAU OF LABOR STATISTICSEmployer Costs for Employee CompensationWages plus benefits per hour worked. Use it to check the loaded hourly cost for your technicians.Open the source INTERNAL REVENUE SERVICEStandard mileage rate for businessThe vehicle cost per mile defaults to the current IRS business rate. Change it to your fleet's real cost.Open the source U.S. BUREAU OF LABOR STATISTICSIndustrial machinery mechanics and millwrightsMedian pay and outlook for the installation trades who make the repeat visit.Open the source

InstallCue in four numbers

25%
of first field visits don’t resolve the job (Aquant 2022)
$750
for one repeat visit (calculator default)
1 link
for your customer, opens on any phone
15
editable templates in every plan

Pricing

Priced by volume. Everything included.

No setup fee · Cancel monthly

Prices for the United States · USD

Starter

For teams with up to 250 jobs a month

$250/month

Up to 250 site surveys per month
Custom templates and customer branding
Unlimited customers and users
Photos, email reminders and blocker logic
Install pack for the crew

Growth

Recommended

For teams with up to 1,000 jobs a month

$500/month

Up to 1,000 site surveys per month
Custom templates and customer branding
Unlimited customers and users
Photos, email reminders and blocker logic
Install pack for the crew

Scale

For teams with up to 3,000 jobs a month

$1,000/month

Up to 3,000 site surveys per month
Custom templates and customer branding
Unlimited customers and users
Photos, email reminders and blocker logic
Install pack for the crew

30-day money-back guarantee on your first payment. Terms

Secure payment with Stripe

Credit card · Apple Pay · Google Pay

For businesses. All prices are net. No VAT is added for businesses outside the EU. The final currency and tax appear at checkout before payment.

Contact

Questions about your installs?

Tell us your question about using InstallCue. We will reply by email.

Questions before you start?

Book a 15-minute video call

Fabian Lorenz

Fabian Lorenz · Founder, Neithra Technologies

Thirteen years in the German police shaped how we work: careful documentation, transparent decisions and discretion with data.